excellent service

Yesterday i went to fnb maponya,i was irritated by their ticket system i had two wait two hrs before i was served,just as i was about to go to complain then my number was called,i was assisted by Miegen she apologised to me and she was very proffesional,that lady gave me an excellent service i even forgot that iv been been there for two hrs,she was so friendly n very nice she gave all her best,she even notified me about everything she was doing on my account,big ups she deserve more than waht she is doing,she made my day!!i have never received such service,congrats Mieegen