Excellent service

Hi team, I got details of a Mr. Reshen Bhagwatipesadh from a colleague. Reshen works for FNB, because I wanted to open an account without the hassle of having to go to the bank. Reshen responded to my email immediately and made contact with me immediately.Unfortunately I couldn't see him on the first week I was ill. However he never gave up,he rescheduled our meeting and went out of his way to consult with me.He will becoming to our offices on the 6th but he came especially for me on the 4th. He gave me that option , I was willing to wait till the 6th. But his client centricity style of service. He came to me today.

He came to my work today and helped me open my account. He explained everything clearly and precise and helped me download the app. He also came on the exact time he had promised to come. Reshen's service is second to none. I work in a service environment and I'm a service manager. I value my time and I truly appreciate excellent service. We spent an entire hour opening the account it felt like 10 minutes. I'd like to give a big thank you to Reshen and FNB as a whole.

Keep this one you've a gem, I hope the great service continues with any interaction with FNB because Reshen has set the bar very,very high.

Kind regards Thulani Mthethwa