SZ
Sinethemba Z

1 reviews | Active since Nov 2013

21 Dec 2017, 17:11

Excellent service

I had been having some issues with FNB in the last 2 weeks, they had frozen my account again this morning and so I went to their branch in Nelspruit the Grove Riverside Park. I was assisted by the manager Mr Andile I think his surname is Mayisela but I'm not too certain of that. He was so helpful and efficient and patient while we were trying to figure out what the problem was. Eventually we got to the root cause and the problem was sorted out. I just want to extend a very big thank u.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2017, 08:03
Official

Good Day,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from Andile Mayisela.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards

Hello Peter Complaints Team

Naomi Petersen

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