FM
Fatima M

1 reviews | Active since Feb 2015

07 Sept 2015, 08:36

Excellent Service

I called FNB Call Centre and requested proof of purchase of my smart device. I was told the turn around time is 1 day to 24 hours. I asked if this can be speeded up and to my surprise, Kyle promptly assisted me and emailed me in less than half an hour.<br> <br> Thank you for the swift and excellent service offered in such a kind manner.<br> This is the service I wish all call centres will follow.<br> <br> Thank you Kyle.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello missfatima,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Kyle Meyer.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"