1 reviews | Active since Jan 2017

03 Aug 2017, 14:54

Excellent service

<p>My father in law passed away and we have had to do all the paperwork with FNB deceased home loans who were excellent in their service who then passed on our correspondence to the FNB Fiduciary department for assistance in nominating executor. I must say, over the last 4 weeks or so, the service I have received from the 2 ladies in the department has been absolutely fantastic. They have phoned when I have requested, sent through documentation requirements without hesitation and answer all questions. <br />Well done to the 2 ladies.... such a pleasure to be assisted with friendly and efficent staff</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2017, 15:46
Official

Good Day,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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