MS
Mariette S

1 reviews | Active since Jun 2017

26 Jun 2017, 01:02

Excellent Service

<p>Good Day</p> <p>I would like to express my appreciation and thanks to your wonderful employee Thabang Cebehkulu at the FNB Carnival Mall branch.</p> <p>I was Greeted by a big smile from the branch manager upon entering the branch this morning. Much appreciated. And then i was greeted with a big smile from Thabang Cebehkulu. Thabang was patient with me and very friendly. He answered all my questions and resolved a problem i had.</p> <p>It is with such wonderful, energetic and positve individuals like Thabang who will make your bank the best there will be.</p> <p>I hope that this E mail doenst stop at branch level.</p> <p>It is my wish that he will get some recognition for his very very excellent customer service I have recieved today.</p> <p> It was a joy going into the bank today and recieved such good service with a big smile and positive attitude and that have put a smile on my face. </p> <p> </p> <p>Thabang. I wish you all the best, and once again I thank you for your patience and excellent customer service. Because of you I am very happy FNB customer.</p> <p>Have a lovely day <br />Kind regards<br />Mariette Smit.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 10:59
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.

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Best Regards,
Complaints Resolution
Daffnie Govender
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