KM
Kagiso M

1 reviews | Active since Mar 2016

23 Mar 2017, 16:58

Excellent Service

<p>So I called FNB about moving my account there (was sceptical initially). </p> <p>I was transferred to Tisetse Radebe who showed me what customer service should be seeing as I do escalations in another call centre.</p> <p> </p> <p>During that conversation I was convinced that FNB may be the bank for me. I was explained things that would be beneficial to me during my time at FNB.</p> <p> </p> <p>THANK YOU THANK YOU FOR THE SERVICE MUCH APPRECIATED. WILL MOS DEF BE TELLING PEOPLE WHAT HAPPENED. </p> <p> </p> <p>WELL DONE FNB!!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2017, 08:28
Official

Good day Mr. Kagiso1712

Thank you for sending us your positive service experience, We have subsequently logged a formal compliment in this regard with the following reference number:***.

We thank you once again.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***