DC
Dubandlela C

1 reviews | Active since Oct 2016

16 Oct 2016, 13:21

Excellent service

<p>I just wanna say"THANK U,THANK U ,THANK U to VIRGINIA LEGODI (business banker at FNB in Braamfontein).She is so down to earth.Our co operative account got frozen due to the constitution.After submitting it,we were told to wait for 48hours,then the acc will be active,it never happened.Fortunately our call was answered by this ANGEL after 7 days of fight.She sacrified her whole lunch on the 13th and our problem was solved.Thanks again to her fellow staff who worked with her to activate our account.I am glad to say that tomorrow our employees will be paid.Thank u ANGEL...</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2016, 11:08
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment VIRGINIA LEGODI .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)