LH
Louis H

1 reviews | Active since Mar 2021

16 Oct 2021, 11:31

Excellent Legal Assistance Received From Makwande Nokwe

This review has been long since overdue as HelloPeter only allows you to review the same company once every 72 hours and I seem to be finding myself writing many positive reviews for FNB lately.

I would like to write to you today to express my deepest appreciation towards Makwande Nokwe from the Law On Call team.

I phoned FNB Law On Call with regards to a civil matter and was assisted by Makwande. She provided me with excellent advice, guidance customer care as well as support and went above and beyond the call of duty to provide me with accurate information regarding my query. We were both a bit uncertain as to the legal proceeding with regards to my query as it was a specialised area of law and not a generalised area of law. Makwande told me not to worry, that she would read up about the matter and would get back to me the next day with more information regarding the legalities and legal proceedings.

The next day, she phoned as promised, provided me with all the relevant information and my query was handled to my satisfaction.

I would like to extend my thank to Makwande for the highly professional manner in which she assisted me, going above and beyond the call of duty and providing me with all the relevant information regarding the matter I had queried.

I firmly believe that team members such as Nakwande should receive gold stars for their efforts and that with individuals like her on your team, the companies brand trust and loyalty is only strengthened.

Thank you again for the amazing support, guidance and information!

Keep up the fantastic job that you are doing!

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