Excellent help from FNB employee - Mantshadi

I had a problem with getting my application for a smart device processed by FNB. I called one guy on the FNB call centre and he referred me to any FNB branch only to be told at one of the branches that I should go to specific branches that deal with smart devices and at one such specific branch I was told to bring other documents that call centre guy had not informed me about. The call centre guy had offered poor and incomplete info. I then called the FNB Call Centre again and the lady, Mantshadi told me to forward my documents and in no time my application was processed and I now have my device. Thank you Mantshadi for the excellent service...you are part of the reason FNB is ahead of all the banks in SA.