AM
Annalie M

1 reviews | Active since Feb 2015

25 Feb 2015, 21:56

Excellent Financial Advice

Mantwa Mosia an employee of FNB, Voortrekker Street Branch, went more than the extra mile by giving sound financial advice on my portfolio, without me being aware of the different possibilities. Her product knowledge was astounding and her recommendations made a lot of sense, which created a lot of confidence to trust her advice. <br> <br> She was under huge work pressure, as a long Que of clients were waiting for her. But irrespective the long Que and demanding clients, she still made me feel as the only and most important client at that moment in time. The different transactions took longer than 20 minutes but she kept her focus.<br> <br> Overall, Mantwa's service is friendly, professional and a huge VALUE add to the FNB clients. She opened opportunities that the client was not aware of. I do hope that she qualify for a much deserved promotion or BONUS.<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2015, 08:56
Official
Hello annaliem,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
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Kind Regards
Complaints Resolution
Celeste Kruger
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