Excellent customer service, a complaint turned into a wow experience

For some reason, my minors account was blocked and card canceled, I immediately called the customer care and my issue was given first priority , it was resolved, and on branch level as well I was treated like I was the only client, the process of issuing a new card was so smooth and the guy name Mfundo at Bryanton branch was indeed a service star, keep it up fnb I'm staying 👏 my kids are staying