EXCELLENT CUSTOMER SERVICE

I was having great issues with having my Paypal set up properly with FNB. I would like to commend the excellent service I finally received from Customer Services Consultant, Refilwe Madzinge, who was able to get to the bottom of the problem. Not only did she follow through professionally with my queries, she also displayed empathy towards my plight, which is usually not found in customer service. I want to thank Refilwe for her professionalism and kindness - a real asset to FNB!