ID
Ivan D
1 reviews | Active since Apr 2016
20 Apr 2016, 14:56
Excellent Customer Service
Yesterday 19.04.16 i was helped by Myrna Carelse at FNB Newton Park. She is the most helpful person that i have ever been helped by at any bank. She was friendly and knew exactly what she was talking about and very very helpful. She then told me that she was being retrenched at the end of May and i just think its sad that the most helpfull person at the bank is being retrenched. I wish her all the best for the future.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
21 Apr 2016, 08:27Hello IMD,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908655.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908655.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Apr 2016, 08:27
Official
Hello IMD,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908655.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908655.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
