CD
Celeste D

1 reviews | Active since Jan 2016

19 Jan 2016, 13:43

excellent customer service

Lindokuhle C Mkhwa****, from Queen street FNB was amazing in assisting me with a query. she communicated the progress to me everyday. She even went as far as phoning me daily to keep me informed of the progress. this was customer excellence on her part. I was extremely impressed with her persistence in solving my query. she is an amazing employer and I hope that she is appreciated and valued by FNB.<br> Lindokuhle C Mkhwa**** is an asset to FNB and with the attitude and personality I hope that she is recognized for her outstanding customer service. once again thank you Lindokuhle Mkhwa**** <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello celeste dell,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Lindokuhle C Mkhwa****.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"