SS
Sunjith S

1 reviews | Active since Jun 2012

02 Oct 2015, 17:07

Excellent customer service

Good day<br> <br> I would like to compliment the FNB, Briardene branch for their excellent customer service. I went through to visit the bank on my lunch break and was dreading the queues and the time wastage. I am an engineer my profession and my job revolves around efficiencies. My previous experiences standing in banking queues have found me questioning their inefficient process and time consuming activities.<br> <br> I was pleasantly surprised that on arriving at the bank i was told to follow the information queue. where I was assisted by Justine. her demeanor and attitude was friendly and professional and the service I received was very efficient. I was on my way within 10 minutes. <br> <br> I would like to thank Justine and FNB for their excellent service. Justine is a credit to her employers. <br> <br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2015, 07:53
Official
Hello Sanzero,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
Kind Regards
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Tracey Sonickson
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