Excellent customer service!
<p>Hi FNB team, I just want to thank Mwenya Mwelwa (Home Loans Sales) for his brilliant customer service! He has kept me informed of my bond application every step of the way and always made an effort to communicate with me immediately of any updates. Good service in SA is very hard to find and I think he is a true amabassador for FNB. Good people and good service should never go unnoticed! </p> <p> </p> <p>Regards,<br />Mymoena </p>
Good day Ms. mymoena-mooradd
Thank you for sending us your posting regarding your positive service experience with the home loans sales division. We are glad that your service experience has lived up top the service standards of "How can we Help you?"
We have subsequently logged a formal compliment with the following reference number: ***. Thank you once again and Kind regards.
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. mymoena-mooradd
Thank you for sending us your posting regarding your positive service experience with the home loans sales division. We are glad that your service experience has lived up top the service standards of "How can we Help you?"
We have subsequently logged a formal compliment with the following reference number: ***. Thank you once again and Kind regards.
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***