TJ
Theodore J

1 reviews | Active since Mar 2012

03 Jun 2016, 08:01

Excellent an understatement!!!

<p>THIS is why I AM STILL WITH FNB - Individuals makes a business.</p> <p>I had an issue with my account and it was promptly sorted with the help of your Colleague Charity Nkosi</p> <p>I must commend her for the professionalism she handled my call.</p> <p>She knew exactly what I needed as she listened and confirmed when I finished.</p> <p>One could hear that she was confident in her task.</p> <p> </p> <p>WELL DONE CHARITY – You are one of those that makes FNB succeed.</p> <p>May you be inspiring to all those you work with.</p> <p>God Bless you my friend. (I felt like a friend when my case was handled)</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2016, 11:29
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Charity Nkosi I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?

Thank you for banking with FNB, We value you as our client.

Regards
Complaints Resolution
Daffnie Govender

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