Excellence must be rewarded

I visited FNB Bank City on the 04th of April 2018 at around 3pm, my account was inactive and my salary was not paid. I love the care and customer services I got from the two consultants Jabu Zulu and Jabulani, they went above their call of duty to help me which out me in such traumendous ease. I believe that excellence should always be rewarded to employees to keep the momentum going. As customer's we project our frustrates on customer service care people when we are frustrated in our personal lives, sometimes all we need is someone understanding our frustration and a hand to help you. I got all of that, hopefully this will go to your head manager welldone Guys! Stella job really