PM
Perumal M

1 reviews | Active since May 2015

06 May 2015, 11:05

EX SAAMBOU CLIENT

Hi kindly be advised that we had an existing loan with Sambou bank and that loan was paid up in 1997. We are aware that FNB Homeloans have taken over saambou books. We require confirmation that the loan on your system show paid up as African Life has written to FNB Homeloans with regards to cancelling the cession held. To date we still await feedback as according to FNB Homeloans there is still a balance outstanding therefore the cession has not been cancelled. The reference number is *** or id number is *** or HS***1.<br> The letter to FNB was initially addressed to Mr Stiaan Bester.<br> Please assist

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2015, 15:10
Official
Hello mazda4854,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 666273NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)