EV
Elizabeth V
1 reviews | Active since Jan 2015
16 Nov 2018, 11:00
Ex-employee Pension info
I am an ex-employee of FNB, resigned in 2004 and would like to get hold of someone who can assist me with my FNB Pension which I think was with Investec at the time. I have tried to call bank city with no luck and also telephone banking. It is virtually impossible to get hold of the right person or department from the outside of the bank!! Please assist FNB.
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
16 Nov 2018, 12:03Good day Elizabeth,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have referred your comments to the relevant department and have requested that they be in contact with you.
Reference number *** was issued.
Regards,
Hello Peter Complaints Team
*** (option one)
Reference number *** was issued.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Nov 2018, 12:03
Official
Good day Elizabeth,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have referred your comments to the relevant department and have requested that they be in contact with you.
Reference number *** was issued.
Regards,
Hello Peter Complaints Team
*** (option one)
Reference number *** was issued.
Regards,
Hello Peter Complaints Team
*** (option one)
EV
Elizabeth V's updateReviewer Update
16 Nov 2018, 12:22Thank you. I actually got hold of Erika Niewout from FNB Bank City and she can help me with this too.
EV
Elizabeth V's update16 Nov 2018, 12:22
Reviewer Update
Thank you. I actually got hold of Erika Niewout from FNB Bank City and she can help me with this too.
