SN
Stella N
1 reviews | Active since Sept 2012
31 May 2022, 11:45
ewallets gone wrong!
I have two occasions where I have been sent an ewallet still to this day i have not been able to retrieve the money. I get the pin but it gives a error at the atm. The second number is operational but a contract number that is in arrears so am not able to ask for a pin. So in total with both ewallet R400 that is in limbo. No one can assist no one is helpful. I am glad i do not bank at First National Bank
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
31 May 2022, 12:26Good day Stella Ndaba,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply31 May 2022, 12:26
Official
Good day Stella Ndaba,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,