Ewallet went someone into else easy zero account

If sent myself a ewallet but could not withdraw it i went to both my branches to sort it out the money landed in my dead father easy zero account my mother whent to the branch at white river to close the account the refuse i live in kempton Park they told me my mother hase to close the ease zero account his account is link to my cellphone number this os ***** if sent a r1000 i cant get my money and now the bank doesn't want to refund my money

Look it up the branch did they saw the money there i have proof thath this is my money i ewallet to myself this is a mistake from your side for not letting me withdraw my ewallet