ewallet theft.
<p>I am BITTERLY disappointed in FNB's ewallet services. I was given R120 and when I went the nearest ATM to withdraw it could only withdraw R100.00 because IT did not have R20 notes. So this morning I tried to withdraw the other R20 and was told I would have to pay R6.50 withdrawal fees. The staff at Northcliff corner are absolutely useless and refused to help. It is not my fault FNBs ATM did not have enough money and I don't see why I should pay for FNB's utter incompetence. I DO NOT HAVE AN FNB ACCOUNT.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)