RV
Ronwyn V

1 reviews | Active since Nov 2009

10 Apr 2017, 19:27

Ewallet theft!

<p>Oh my word! Now I know why I left FNB! Trying to reverse an ewallet because the persons cell number had changed and they charge R50 to do so? ****************! "How can we help you?" By *****ing a lot more than what a click of a button would cost? Pathetic!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Apr 2017, 09:31
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)