Ewallet services

A friend sent me an ewallet on Monday . I went to the Atm in ndofaya mall to withdraw and the Atm didn’t have 50 rands notes . I could only withdraw 200. Today the 20th changed the pin and tried to withdraw at an Atm in Sandton and I couldn’t because of ewallet charges which are not supposed to affect me as your Atm didn’t have 50 Rand notes . FNB has to sort out its issues .