1 reviews | Active since Jan 2018
Ewallet Services
"FNB how can we help you" should be changed to 'how to pass the buck @ FNB'
A simple investigation that I was told it is 3 days, upon follow up it is suddenly 14 days. If why time lines keep changing from one call center agent to another is beyond me.
I am more convinced now to also take my business account elsewhere as well, it has been a truly frustrating time with the once an innovative bank.
#Annoyed to the core
Hello Olwethu-nxopho,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
***
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team
Hello Olwethu-nxopho,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
***
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team