GB
Grant B
1 reviews | Active since Dec 2016
20 May 2019, 12:19
eWallet "Service Unavailable"
I was sent an eWallet on Saturday the 18th of May and never received the SMS. I contacted the account holder and they said it had been sent and that i should dial *120*277# to get the pin but all i get is "Service Unavailable ". I have been stranded because i cant retrieve my money. What is going on with FNB? The has been going on the whole day now.
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FNB (First National Bank)'s replyOfficial
20 May 2019, 13:01Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 May 2019, 13:01
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***