PH
Peter Hammond-Smith

1 reviews | Active since Dec 2016

28 Dec 2016, 15:07

Ewallet ****s

<p>I had to ewallet money to a person that ****med me to buy a venter trailer from him. At FNB online banking there is no where an option to cancel an ewallet transaction for in case it was a mistake. </p> <p>Even to top it off there is no way that an ewallet withdrawel cannot be traced either so that I can take this matter up further to catch this man that sceams money out of people.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2016, 11:22
Official

Good day Mr. peterhs

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***