zM
zanele M
1 reviews | Active since Jul 2016
07 Feb 2019, 10:50
EWALLET ****
I reported A **** going on with Ewallet services back in December. They gave me a ref number and told me they will get back to me in 14 working days. I have made follow ups ever since i reached 14 working days since no one is getting back to me. instead of giving me answers as to when they will refund my money they keep me on hold for over 10 min every time then come back to me and say they will call once resolved . its been over a month now . i want my money.
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FNB (First National Bank)'s replyOfficial
07 Feb 2019, 11:57 Good Day Zanele Mkhwa****,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply07 Feb 2019, 11:57
Official
Good Day Zanele Mkhwa****,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)