Ewallet *******
<p>In the last year I have lost R7500 from incorrect numbers i sent money to. The last one being on a Sunday 27th November of R2500 and there are no clear way to reverse the transaction. I tried calling and all numbers gave me a mesaage that you are closed. I eventually went to an atm machine and got the lost card number. By that time my money was withdrawn.</p> <p>It seems fnb does nit care if there client's loose there money. Another problem is your ATM machines shpuld be programmed to spit out your card before giving you money as all other banks do I have 2 cards in the machine already. Then having to pay for a new one. Probably a sales strategy?</p> <p>Regards<br />Edgar Pacheco</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
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Complaints Resolution
Daffnie Govender
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Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)