cS
candice S
1 reviews | Active since Nov 2019
29 Jan 2020, 11:57
Ewallet reversal 2 years and still not reversed
Good day
Very frustrating that I have to wait over 2 years for an ewallet reversal. One person called me to day there is an error when they try to reverse funds surly it can not take 2 years to do a reverse. With previous ref number ***Nf. If I email for outcome no response at all.
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Jan 2020, 13:12Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Jan 2020, 13:12
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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