LS
Livhuwani S

1 reviews | Active since Dec 2017

20 Feb 2018, 07:07

Ewallet refund

Good day, I am unhappy with the empty promises made, you cannot say that I should receive my refund in the next 72 working hours and at this hour it has passed the 72 working hours, I need the money in my account as in today before close of business kindlt receive the below SMS with reference numbers :

FNB J Good day,

Your eWallet reversal *** & 459014

Regards,

FNB Mobile

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2018, 09:15
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***