LN
Lwazi N

1 reviews | Active since Nov 2014

13 Sept 2018, 18:13

Ewallet problem

Fnb your ewallet service is giving me issues, and I have asked for my refund but was told it can't be done, and money doesn't wanna come out. Please assist

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2018, 08:58
Official

Good Day Lwazi ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***