AR
Abi R
1 reviews | Active since Dec 2015
08 Oct 2019, 09:53
Ewallet Money Disappeared
Ewallet- Money disappeared
I sent a friend an ewallet on the 29th which left my account but my friend never received it On Monday the 30th I called Fnb they said that the money left my account but they need to investigate why the other person didn’t not receive it
And I will get a response within 5 working days
I called Fnb to follow up and no one could give me answers.
Such a big bank how pathetic And my friends ewallet account is standing on -R180 how possible is that.
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FNB (First National Bank)'s replyOfficial
08 Oct 2019, 10:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply08 Oct 2019, 10:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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