1 reviews | Active since Mar 2018
Ewallet mess
I have query about my ewallet cash I received.. And I went to withdraw it at cape town international airport.. To my surprise the ATM couldn't dispense the money out.. So due to be alert of ATM ******** I called fnb helpline a lady that answered me she was soon irritated n the only option she gave me was to block my number from Ewallet. And I deed.later now I'm unable to receive money via ewallet.. What can I do ???
Good day Thandwayo Bonga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Thandwayo Bonga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)