Ewallet issues

I got an ewallet on saturday and ive been trying to access my money since money i called in 3 times the call center agents dont know how to advise me further . Im frustrated because i have money in there and my clients pay me via ewallet . I was on lunch and i went to the south gate brunch . The lovely ladies tried to help but they were also frustrated because when one option works for one person it doesnt work for the other.

Fnb was clearly trying to update the system and manipulate people with an easy zero account to basically be members of fnb but now they dont know what they doing and its affecting us all . I know because i wasnt the only one at the bank