1 reviews | Active since Aug 2018
Ewallet ISsue
Hi. I did an ewallet 2 days ago. I keep receiving the pin on request from *120*277 but when I try to withdraw the money, I am being told that the phone number or in is incorrect. When I call the call centre I hold forever then I am cut off and keep having to call back!
Good day Charlie Miller,
I tries contacting you on the number provided, to no avail.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Charlie Miller,
I tries contacting you on the number provided, to no avail.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)