JP
Jasman P

1 reviews | Active since Mar 2024

30 Mar 2024, 12:48

eWallet Funds blocked!!!!no one can assist me in the bank?

I have an eWallet with FNB I tried to access it on Wednesday i dialed*120*277# It shows that...YOUR REQUEST CANNOT BE PROCESSES AS ACCESS TO YOUR MONEY HAS BEEN BLOCK BY FNB AND THAT I SHOULD PHONE EWALLET SERVICES...I phone Thursday and was told that it takes 24hrs for ewallet to unblock...it's Saturday and it's still block...the advisor told me that i blocked myself out...which is a blatant lie...as i don't use any pin numbers for eWallet...this bank block my account not so long ago...this bank is really pathetic as i don't think people know what is going on in the bank...I'm so disappointed as i can't access my money and no one can assist me that's how bad they treat their customers...that was the last time i was using their eWallet services...as soon as it is unblocked I'll never ever use their services..

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Replies (1)
JP
Jasman P's update09 Apr 2024, 09:23
Reviewer Update
I just received an email from Samantha malgas from FNB bank and she told me that my eWallet was unblocked!!!
Today I've tried to access my money and still it shows that FNB blocked access to my money to me it sounds like FNB staff don't know what is going on around them it took them more then a week to reply...when i phoned FNB ***** line it almost took them an hour to check on the computer what the hell is going on in my bank account.
I'm waiting for this now for more then a week for these idiots to unblocked my damn ewallet i need my money.😡im so mad at these people who is just giving me the run around and never do **** about my damn money!