Ewallet error
I called FNB ewallet division I was placed on hold for over 40 minutes when I followed up on *** . Ewallet was made on the 2 Sep 2019 and I logged the call on the 25 sep and was closed with no solution. I followed up on monday 30 sep 2019 and today Wednesday 02 September still no solution. I spoke to Kiran who was rude and terminated my call. Matlhatsi team leader go bo answers as he confirmed that there is global Ewallet problem . I want my money back
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FNB (First National Bank)'s replyOfficial
02 Oct 2019, 12:06Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply02 Oct 2019, 12:06
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Best regards,