Ewallet dispute
I was told to complete a form and email it for my ewallet dispute to be resolved, after emailing o got a number to contact and the agent would help with my ewallet reversal. The agent said she didn't know what I was talking about and put me on hold for a long time and eventually hung up. I've atremped to reach them on social media. It's been 2 months and I have not been assisted
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
13 Nov 2019, 12:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Nov 2019, 12:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***