1 reviews | Active since Oct 2016
EWallet deducting funds
<p>I don't know if ewallet is offline or what but I am trying to purchase airtime from two different ewallet accounts and both times the money gets deducted my from my ewallet but I receive NO AIRTIME! this is completely unacceptable. If there is something wrong with the ewallet system, why are transactions allowed to go through?? Give me my money back.</p>
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)