MD
Mathew D
1 reviews | Active since Oct 2019
20 Oct 2019, 15:53
ewallet ****
So went to ATM in pinelands cape town for ewallet put in cell number and pin and selected amount 1500 atm just started making sounds as if counting money after a while receipt prints to say i withdrew the money but nothing was dispensed and immediately atm showed out of service how can i get my money back? called ewallet number was told 7-9 days??? really and was supposed to get an sms with ref number this happened about an hour ago and i still don't have a ref number. what service is this or is it high time to switch banks?????
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FNB (First National Bank)'s replyOfficial
21 Oct 2019, 10:07Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Oct 2019, 10:07
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
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