bS
bongani S

1 reviews | Active since Dec 2013

29 Aug 2018, 10:39

Ewallet ATM

I have a problem with ewallet the standalone ATM couldn't give my my full withdrawal of R300 but gave me R100. I've send complain via my fnb app on Saturday 25 till today nothing I tried calling and the lady tell me to wait after ive used my airtime to call their number Even now no call back nothing.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2018, 10:57
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***