NM
Nkateko M

1 reviews | Active since Dec 2014

24 Oct 2017, 11:17

ewallet assistance

I called to follow up on a number of payments that I had made during ewalet. Keenan Reyneke answered the phone. We sat for over 40min on the phone and he helped me with every single query. He didn't complain once, he even made small talk to try make the process not seem so tedious. This was a great experience for me with the FNB call centre. Thank you Keenan You were great!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2017, 11:40
Official

Good Day,

I've received your compliment that you logged. Thank you so much for taking the time to complement our staff.

I will be sure to pass on your thanks and comments to management.

We are truly glad to hear of the wonderful service you have received from our staff.
***

Regards

Hello Peter Complaints

Daffnie Govender

*** (option one)