Ewallet and Account blocked zero reason

Item: FNB (First National Bank)
Rating: 1
Author: Khotso M

I am really ****ed of right now.. My ewallet and account is blocked can't access my funds as I am having customers waiting on me... What the hell is going as I didn't get any notification or reason for this.. I Called the call center and even spoke to the ***** department they say I blocked the account I must unblock it.. How can this be happening.. I really need a demo solution to this problem or I'll take my business somewhere else... This is annoying me

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

12 Feb 2019, 12:59

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply12 Feb 2019, 12:59

Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)

Khotso M's updateReviewer Update

14 Feb 2019, 09:47

Hi... Any feedback regarding the status of my complaint.. Account and ewallet still blocked.. Zero explanation or feedback.. This is not on at all

Khotso M's update14 Feb 2019, 09:47

Reviewer Update

Hi... Any feedback regarding the status of my complaint.. Account and ewallet still blocked.. Zero explanation or feedback.. This is not on at all