ND
Neliswa D
1 reviews | Active since May 2021
10 Oct 2021, 16:45
Ewallet Access Blocked
I have R300 on my ewallet and when I tried to get code to get cash it says ewallet access was blocked by FNB and was told to contact the bank on Monday to Friday yet you blocked my ewallet account on a Sunday when you know you cannot help. Now I am stranded where I am because I had hopes on this money. I have no idea what I did wrong. I need my ewallet restored as I need my money ASAP.
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FNB (First National Bank)'s replyOfficial
11 Oct 2021, 10:04Good day Melisiwe Duru,
Thank you for taking the time to highlight your concerns.
Please provide us with your Id number to be able to log the complaint and refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
Thank you for taking the time to highlight your concerns.
Please provide us with your Id number to be able to log the complaint and refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply11 Oct 2021, 10:04
Official
Good day Melisiwe Duru,
Thank you for taking the time to highlight your concerns.
Please provide us with your Id number to be able to log the complaint and refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team
Thank you for taking the time to highlight your concerns.
Please provide us with your Id number to be able to log the complaint and refer the matter to the relevant department.
We do apologize for the inconvenience caused in this matter.
Regards,
Hello Peter Complaints Team