cY
colin Y

1 reviews | Active since Dec 2016

14 Mar 2017, 13:36

Ewallet

<p>Again the atm is short changing, 2nd time in a week. Sent R100.00 to a guy last week he got R50.00 sent R180.00 to another person today and she got 150.00. Had two other occasions in December were it short changed. Trying to get your money reinbursed is a nightmare. KEEP away from this inadequate system its useless</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2017, 15:09
Official

Good day Mr. col52

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***