AY
Athi Y
1 reviews | Active since Jun 2019
19 Jun 2019, 16:27
eWallet
I can't take out my eWallet money. I dialed *130*277# the money is the. But I can't withdraw or renew the password using *120*277# It keeps on saying, '' The service is currently unavailable''.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Jun 2019, 09:31Good day Athi Yantolo,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation you have mentioned that the matter had been resolved and that you have managed to withdraw
the funds.
We will be closing the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation you have mentioned that the matter had been resolved and that you have managed to withdraw
the funds.
We will be closing the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jun 2019, 09:31
Official
Good day Athi Yantolo,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation you have mentioned that the matter had been resolved and that you have managed to withdraw
the funds.
We will be closing the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation you have mentioned that the matter had been resolved and that you have managed to withdraw
the funds.
We will be closing the complaint as per your instruction.
Regards,
Hello Peter Complaints Team
***