BS
BEVEN S

1 reviews | Active since Sept 2012

17 Nov 2017, 12:46

eWallet

Dear FNB

How is it justifiable for you to charge R50 for reversing an eWallet payment of ANY value? If one erroneously sends R100, you charge R50 to reverse the same transaction. THIS IS ****************!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2017, 14:12
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)